Review management alternatives, by what you need
Start with the job you need done. Each row links to a side-by-side comparison that says when the other tool is the better choice. GetRating is listed only where it fits.
More Google reviews for a local business
Pick a tool built around QR codes and review links for in-person customers. GetRating does this with a free plan; NiceJob is another option aimed at home-service businesses.
Reviews plus listings, social media and surveys in one platform
Choose an all-in-one reputation suite. These usually involve a sales process and cost more, but cover far more than review collection.
Texting customers, webchat and payments, with reviews as one part
Choose a messaging-first platform.
Monitoring and analysing reviews across many sites
Choose a review monitoring and analytics tool built for large multi-location brands.
Product reviews on an online store
Choose an e-commerce review app. GetRating does not do product-page reviews.
A hosted, independent review profile or trustmark
Choose a review platform that hosts reviews on its own profile pages.
Product reviews syndicated to retailers at brand scale
Choose an enterprise user-generated content platform.
A white-label review tool to resell as an agency
Choose a white-label tool. GetRating keeps a 'Powered by GetRating' badge on public pages.
Frequently asked questions
What is the best review management software?
It depends on the job. For local businesses that mainly want more Google reviews, a focused tool with QR codes and review links is usually enough. Online stores need product-review apps, and large brands that want listings and social in one place need an all-in-one suite.
What is a cheaper alternative to all-in-one reputation suites?
If you only need review collection, a focused tool costs less. GetRating has a free plan and paid plans at €49 and €99 per month with unlimited locations. You give up listings, social and survey features.