Trusted Shops offers buyer protection and trust seals. GetRating adds smart routing. Protect your reputation while building reviews everywhere.
Trusted Shops is a German e-commerce trust platform with buyer protection. GetRating offers smart sentiment routing and multi-platform distribution— get reviews on Google, Facebook, and everywhere else while intercepting negative feedback before it goes public.
Multi-platform routing to Google, Facebook, Trustpilot, Yelp, and industry-specific sites. Reviews appear where customers search.
Primarily Trusted Shops platform. Reviews stay within their ecosystem. Limited multi-platform distribution.
Smart routing screens sentiment first. Happy customers go public, unhappy ones reach you privately before reviewing.
Standard review collection tied to buyer protection. All reviews go to Trusted Shops regardless of sentiment.
Focus on review management and reputation. No buyer protection program.
Comprehensive buyer protection with money-back guarantee. Strong trust signal in German markets.
Direct Google integration for local SEO. Reviews appear in Google Maps and search with star ratings.
Some Google Seller Ratings integration but reviews primarily stay on Trusted Shops platform.
Flat-rate pricing with unlimited review requests. No per-transaction or per-location fees.
Tiered pricing often tied to transaction volume and buyer protection. Can get expensive at scale.
A side-by-side look at what each platform offers
| Feature | GetRating | Trusted Shops |
|---|---|---|
| Smart Review Routing | ||
| Sentiment Pre-Screening | ||
| Negative Review Interception | ||
| Google Reviews Integration | Partial | |
| Facebook Reviews | ||
| Multi-Platform Distribution | ||
| Buyer Protection | ||
| Trust Badge/Seal | ||
| SMS Review Requests | Partial | |
| Email Campaigns | ||
| QR Code Generation | ||
| Review Widgets | ||
| Product Reviews | ||
| No Per-Transaction Fee | ||
| Flat-Rate Pricing |
"Trusted Shops is great for buyer protection, but GetRating's smart routing actually prevents negative reviews from hurting our rating. Much better ROI."
Hans Mueller
E-commerce Manager, Mueller Electronics
"We needed reviews on Google for SEO, not just on Trusted Shops. GetRating routes to Google, Facebook, and everywhere customers search."
Maria Fischer
Owner, Fischer Online Shop
Get smart sentiment routing plus multi-platform distribution. Reviews where they matter most.
14-day free trial • No credit card required • Unlimited locations
All prices are displayed in EUR (Euro)