Privacy Policy

1. Introduction

At GetRating, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our review management platform.

2. Information We Collect

We collect information in several ways:

Information You Provide

• Account information (name, email, password)
• Business information (company name, location details)
• Payment information (processed securely by Stripe)
• Support communications

Information Collected Automatically

• Usage data (pages visited, features used)
• Device information (browser type, operating system)
• IP address and approximate location
• Cookies and similar tracking technologies

Customer Feedback Data

• Star ratings submitted by your customers
• Feedback comments (for internal reviews)
• Optional contact information provided by customers

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service
• Process transactions and send billing information
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Analyze usage and improve the Service
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate the Service (hosting, analytics, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time. Some information may be retained for legal, accounting, or security purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and for authentication. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.

9. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@getrating.co.

Mailing Address:
GetRating
At Mesh. Møllergata 6, 8, 0179 Oslo