GetRating vs Trustpilot
GetRating is review collection software for local businesses: a QR code and short link per location that asks every customer for a rating and sends them to the review sites you choose. Trustpilot is an open review platform where customers leave reviews on your company's Trustpilot profile.
Quick answer
Choose Trustpilot if you want reviews collected and displayed on Trustpilot itself, with its invitation tools and widgets. Choose GetRating if you mainly want local customers to leave reviews on Google or other sites through a QR code or short link, with published monthly prices.
Choose Trustpilot instead if
- Your buyers look for a Trustpilot score before purchasing, typically online
- You want reviews hosted on an independent third-party profile
- You need Trustpilot-specific widgets and invitation workflows
Choose GetRating if
- Your customers find you on Google Maps and you want more Google reviews
- You want one QR code or link per location that can point to Google, Facebook, Trustpilot or any URL
- You want a private feedback form so problems reach you directly
Key differences
| Topic | GetRating | Trustpilot |
|---|---|---|
| Where reviews end up | On the review sites you choose: Google, Facebook, Trustpilot, Yelp, TripAdvisor or a custom URL. | On your Trustpilot company profile. |
| Main channel | QR codes and short links for physical locations, plus email (Growth) and SMS (Business) campaigns. | Review invitations, mostly by email after an online purchase. |
| Pricing | Free plan, Growth €49/month, Business €99/month, published on the pricing page. | Check Trustpilot's website for current plans. |
Trustpilot descriptions are based on its public positioning and may change. Check Trustpilot's website for current features and pricing.
What GetRating includes
- QR code and short link per location
- Rating routing per star level
- Split mode
- Links mode
- A/B split mode
- Private feedback form with email alerts
- Review pages in 49 languages
- Embeddable review widget and public review page
- Webhooks, Slack alerts, REST API and Zapier endpoints
- Unlimited locations and reviews (Growth and Business)
- Email review campaigns (Growth and Business)
- Custom branding (Growth and Business)
- Google rating tracking (Growth and Business)
- Team seats (Growth and Business)
- SMS review campaigns (Business)
- Reply to Google, Trustpilot and Facebook reviews (Business)
- Competitor tracking (Business)
- Reply to private feedback (Business)
What Trustpilot offers that GetRating does not
- An independent review profile with its own audience
- Trustpilot score widgets
Switching from Trustpilot to GetRating
- Create a free GetRating account and add your first location.
- Paste the review links you want to use (Google, Facebook, Trustpilot or any URL) and pick a review mode.
- Download the QR code or copy the short link and replace the old review request on receipts, counters, emails and SMS.
- Keep your existing reviews where they are. GetRating does not move or import reviews from other platforms.
Does GetRating follow Google's review policy?
Yes, when used as designed. Google's policy forbids review gating: asking only customers who had a positive experience for a review, or discouraging negative reviews. GetRating asks every customer, and every customer is offered your public review links. Its routing spreads customers across review sites, for example a 50/50 split between Google and Trustpilot or a different site per star level, so you build reviews in more than one place. In 5-star mode, customers who pick 1–3 stars also see a private feedback form, but always together with your public review links, never instead of them. GetRating never creates, edits or removes reviews on any platform.
What is review gating?Try GetRating free
Free plan for 1 location. Growth €49/month, Business €99/month.