GetRating vs Podium
GetRating is review collection software for local businesses: a QR code and short link per location that asks every customer for a rating and sends them to the review sites you choose. Podium is a messaging-first platform for local businesses that combines a text inbox, webchat, payments and review invites.
Quick answer
Choose Podium if you want customer texting, webchat and payments in one tool, with review invites as one part of it. Choose GetRating if you only need review collection by QR code, link, email or SMS, with published prices from €0.
Choose Podium instead if
- You want to run customer conversations by text from a shared inbox
- You want to take payments by text message
- You want webchat on your website
Choose GetRating if
- You want review requests without adopting a full messaging platform
- You want QR codes for counters, tables and receipts
- You want self-serve signup and monthly prices you can see up front
Key differences
| Topic | GetRating | Podium |
|---|---|---|
| Main job | Collecting reviews and private feedback. | Customer messaging, with reviews, payments and webchat around it. |
| Review requests | QR codes and short links on every plan; email campaigns on Growth; SMS campaigns on Business. | Review invites sent by text message from the inbox. |
| Pricing | Free plan, Growth €49/month, Business €99/month. | Check Podium's website or sales team for current pricing. |
Podium descriptions are based on its public positioning and may change. Check Podium's website for current features and pricing.
What GetRating includes
- QR code and short link per location
- Rating routing per star level
- Split mode
- Links mode
- A/B split mode
- Private feedback form with email alerts
- Review pages in 49 languages
- Embeddable review widget and public review page
- Webhooks, Slack alerts, REST API and Zapier endpoints
- Unlimited locations and reviews (Growth and Business)
- Email review campaigns (Growth and Business)
- Custom branding (Growth and Business)
- Google rating tracking (Growth and Business)
- Team seats (Growth and Business)
- SMS review campaigns (Business)
- Reply to Google, Trustpilot and Facebook reviews (Business)
- Competitor tracking (Business)
- Reply to private feedback (Business)
What Podium offers that GetRating does not
- Two-way texting inbox
- Text-to-pay
- Website webchat
Switching from Podium to GetRating
- Create a free GetRating account and add your first location.
- Paste the review links you want to use (Google, Facebook, Trustpilot or any URL) and pick a review mode.
- Download the QR code or copy the short link and replace the old review request on receipts, counters, emails and SMS.
- Keep your existing reviews where they are. GetRating does not move or import reviews from other platforms.
Does GetRating follow Google's review policy?
Yes, when used as designed. Google's policy forbids review gating: asking only customers who had a positive experience for a review, or discouraging negative reviews. GetRating asks every customer, and every customer is offered your public review links. Its routing spreads customers across review sites, for example a 50/50 split between Google and Trustpilot or a different site per star level, so you build reviews in more than one place. In 5-star mode, customers who pick 1–3 stars also see a private feedback form, but always together with your public review links, never instead of them. GetRating never creates, edits or removes reviews on any platform.
What is review gating?Try GetRating free
Free plan for 1 location. Growth €49/month, Business €99/month.