Podium is an expensive all-in-one messaging platform. GetRating is focused review excellence. If you need reviews, not a messaging suite, choose GetRating.
Podium tries to be everything—SMS, webchat, payments, reviews. Reviews are an afterthought. GetRating is purpose-built for reviews with smart routing that actually protects and improves your reputation. Better reviews, lower cost.
Laser-focused on review generation and reputation protection. Does reviews exceptionally well with smart AI routing.
All-in-one messaging platform. Reviews are just one feature among SMS, webchat, payments, and more.
Intelligent routing based on customer sentiment. Happy customers go public, unhappy ones reach you privately.
Basic review requests. All customers get sent to review sites regardless of their experience.
Flat-rate pricing. No per-location fees. Predictable costs that don't grow with your business.
Per-location pricing starting around $400/month per location. Adds up fast for multi-location businesses.
Focused on review communication. Integrates with your existing messaging systems.
Full messaging suite with SMS, webchat, and unified inbox. Great if you need all-in-one messaging.
Self-service setup in 10 minutes. No implementation team needed. Start collecting reviews today.
Enterprise implementation process. Often requires onboarding calls and setup assistance.
A side-by-side look at what each platform offers
| Feature | GetRating | Podium |
|---|---|---|
| Smart Review Routing | ||
| Sentiment Pre-Screening | ||
| Negative Review Interception | ||
| Multi-Platform Distribution | ||
| Google Reviews Integration | ||
| SMS Review Requests | ||
| SMS Business Messaging | ||
| Webchat Widget | ||
| Payment Processing | ||
| QR Code Generation | ||
| Review Response Management | ||
| Analytics Dashboard | ||
| No Per-Location Pricing | ||
| Setup in Under 10 Minutes | ||
| Focus on Reviews |
"Podium wanted $400/month per location just for reviews. We don't need their messaging features. GetRating does reviews better for way less."
David Martinez
Owner, Martinez Automotive
"Podium sends everyone to leave reviews—good or bad. GetRating's routing sends unhappy customers to us first. Our rating went from 4.1 to 4.8."
Lisa Chen
Practice Manager, Smile Dental
GetRating does reviews right. Smart routing, reputation protection, fair pricing.
14-day free trial • No credit card required • Unlimited locations
All prices are displayed in EUR (Euro)