GetRating vs ReviewTrackers
GetRating is review collection software for local businesses: a QR code and short link per location that asks every customer for a rating and sends them to the review sites you choose. ReviewTrackers is a review monitoring and analytics platform for multi-location brands.
Quick answer
Choose ReviewTrackers if your main need is monitoring and analysing reviews across many sites and locations. Choose GetRating if your main need is asking customers for reviews with QR codes and links.
Choose ReviewTrackers instead if
- You need review monitoring across many review sites
- You want in-depth review analytics for a large brand
- Collecting new reviews is a secondary need
Choose GetRating if
- You want more new reviews, not only monitoring
- You want QR codes and short links per location
- You want to start free and self-serve
Key differences
| Topic | GetRating | ReviewTrackers |
|---|---|---|
| Main job | Asking customers for reviews and collecting private feedback. | Monitoring and analysing existing reviews. |
| Monitoring | Google rating tracking (weekly on Growth, daily on Business) and competitor tracking for up to 3 competitors (Business). | Monitoring across many review sites. |
| Pricing | Free plan, Growth €49/month, Business €99/month. | Check ReviewTrackers' website or sales team for current pricing. |
ReviewTrackers descriptions are based on its public positioning and may change. Check ReviewTrackers's website for current features and pricing.
What GetRating includes
- QR code and short link per location
- Rating routing per star level
- Split mode
- Links mode
- A/B split mode
- Private feedback form with email alerts
- Review pages in 49 languages
- Embeddable review widget and public review page
- Webhooks, Slack alerts, REST API and Zapier endpoints
- Unlimited locations and reviews (Growth and Business)
- Email review campaigns (Growth and Business)
- Custom branding (Growth and Business)
- Google rating tracking (Growth and Business)
- Team seats (Growth and Business)
- SMS review campaigns (Business)
- Reply to Google, Trustpilot and Facebook reviews (Business)
- Competitor tracking (Business)
- Reply to private feedback (Business)
What ReviewTrackers offers that GetRating does not
- Monitoring across many review sites
- Enterprise review analytics
Switching from ReviewTrackers to GetRating
- Create a free GetRating account and add your first location.
- Paste the review links you want to use (Google, Facebook, Trustpilot or any URL) and pick a review mode.
- Download the QR code or copy the short link and replace the old review request on receipts, counters, emails and SMS.
- Keep your existing reviews where they are. GetRating does not move or import reviews from other platforms.
Does GetRating follow Google's review policy?
Yes, when used as designed. Google's policy forbids review gating: asking only customers who had a positive experience for a review, or discouraging negative reviews. GetRating asks every customer, and every customer is offered your public review links. Its routing spreads customers across review sites, for example a 50/50 split between Google and Trustpilot or a different site per star level, so you build reviews in more than one place. In 5-star mode, customers who pick 1–3 stars also see a private feedback form, but always together with your public review links, never instead of them. GetRating never creates, edits or removes reviews on any platform.
What is review gating?Try GetRating free
Free plan for 1 location. Growth €49/month, Business €99/month.