GetRating vs Bazaarvoice
GetRating is review collection software for local businesses: a QR code and short link per location that asks every customer for a rating and sends them to the review sites you choose. Bazaarvoice is an enterprise platform for product reviews and user-generated content, including syndication to retailer sites.
Quick answer
Choose Bazaarvoice if you are a consumer brand or retailer that needs product reviews and syndication across retail sites. Choose GetRating if you are a local business that wants reviews on Google and other public sites.
Choose Bazaarvoice instead if
- You need product reviews syndicated to retailer websites
- You manage user-generated content at brand scale
- You need enterprise support
Choose GetRating if
- You run a local business or chain of locations
- You want Google reviews, not product reviews
- You want self-serve setup and published prices
Key differences
| Topic | GetRating | Bazaarvoice |
|---|---|---|
| Type of review | Business reviews on public review sites. | Product reviews and user-generated content. |
| Who it is for | Local businesses and small chains. | Consumer brands and retailers. |
| Pricing | Free plan, Growth €49/month, Business €99/month. | Check Bazaarvoice's website or sales team for current pricing. |
Bazaarvoice descriptions are based on its public positioning and may change. Check Bazaarvoice's website for current features and pricing.
What GetRating includes
- QR code and short link per location
- Rating routing per star level
- Split mode
- Links mode
- A/B split mode
- Private feedback form with email alerts
- Review pages in 49 languages
- Embeddable review widget and public review page
- Webhooks, Slack alerts, REST API and Zapier endpoints
- Unlimited locations and reviews (Growth and Business)
- Email review campaigns (Growth and Business)
- Custom branding (Growth and Business)
- Google rating tracking (Growth and Business)
- Team seats (Growth and Business)
- SMS review campaigns (Business)
- Reply to Google, Trustpilot and Facebook reviews (Business)
- Competitor tracking (Business)
- Reply to private feedback (Business)
What Bazaarvoice offers that GetRating does not
- Review syndication to retailers
- Brand-scale user-generated content
Switching from Bazaarvoice to GetRating
- Create a free GetRating account and add your first location.
- Paste the review links you want to use (Google, Facebook, Trustpilot or any URL) and pick a review mode.
- Download the QR code or copy the short link and replace the old review request on receipts, counters, emails and SMS.
- Keep your existing reviews where they are. GetRating does not move or import reviews from other platforms.
Does GetRating follow Google's review policy?
Yes, when used as designed. Google's policy forbids review gating: asking only customers who had a positive experience for a review, or discouraging negative reviews. GetRating asks every customer, and every customer is offered your public review links. Its routing spreads customers across review sites, for example a 50/50 split between Google and Trustpilot or a different site per star level, so you build reviews in more than one place. In 5-star mode, customers who pick 1–3 stars also see a private feedback form, but always together with your public review links, never instead of them. GetRating never creates, edits or removes reviews on any platform.
What is review gating?Try GetRating free
Free plan for 1 location. Growth €49/month, Business €99/month.