GetRating vs Reputation
GetRating is review collection software for local businesses: a QR code and short link per location that asks every customer for a rating and sends them to the review sites you choose. Reputation is an enterprise reputation management platform covering reviews, listings, social and surveys for large brands.
Quick answer
Choose Reputation if you are a large brand that needs reviews, listings, social, surveys and analytics across many locations with vendor support. Choose GetRating if you want self-serve review collection by QR code and link, starting free.
Choose Reputation instead if
- You need enterprise analytics across hundreds of locations
- You want listings, social and surveys from the same vendor
- You need a vendor-led rollout
Choose GetRating if
- You are a local business or small chain
- You want to be live the same day without a sales process
- You want published monthly prices
Key differences
| Topic | GetRating | Reputation |
|---|---|---|
| Scope | Review collection, private feedback and rating tracking. | Broad reputation suite including listings, social and surveys. |
| Buying process | Self-serve signup. | Sales-led. |
| Pricing | Free plan, Growth €49/month, Business €99/month. | Check Reputation's website or sales team for current pricing. |
Reputation descriptions are based on its public positioning and may change. Check Reputation's website for current features and pricing.
What GetRating includes
- QR code and short link per location
- Rating routing per star level
- Split mode
- Links mode
- A/B split mode
- Private feedback form with email alerts
- Review pages in 49 languages
- Embeddable review widget and public review page
- Webhooks, Slack alerts, REST API and Zapier endpoints
- Unlimited locations and reviews (Growth and Business)
- Email review campaigns (Growth and Business)
- Custom branding (Growth and Business)
- Google rating tracking (Growth and Business)
- Team seats (Growth and Business)
- SMS review campaigns (Business)
- Reply to Google, Trustpilot and Facebook reviews (Business)
- Competitor tracking (Business)
- Reply to private feedback (Business)
What Reputation offers that GetRating does not
- Listings management
- Social media tools
- Survey programs
- Enterprise analytics
Switching from Reputation to GetRating
- Create a free GetRating account and add your first location.
- Paste the review links you want to use (Google, Facebook, Trustpilot or any URL) and pick a review mode.
- Download the QR code or copy the short link and replace the old review request on receipts, counters, emails and SMS.
- Keep your existing reviews where they are. GetRating does not move or import reviews from other platforms.
Does GetRating follow Google's review policy?
Yes, when used as designed. Google's policy forbids review gating: asking only customers who had a positive experience for a review, or discouraging negative reviews. GetRating asks every customer, and every customer is offered your public review links. Its routing spreads customers across review sites, for example a 50/50 split between Google and Trustpilot or a different site per star level, so you build reviews in more than one place. In 5-star mode, customers who pick 1–3 stars also see a private feedback form, but always together with your public review links, never instead of them. GetRating never creates, edits or removes reviews on any platform.
What is review gating?Try GetRating free
Free plan for 1 location. Growth €49/month, Business €99/month.