GetRating vs Birdeye
GetRating is review collection software for local businesses: a QR code and short link per location that asks every customer for a rating and sends them to the review sites you choose. Birdeye is an all-in-one reputation and customer-experience platform for multi-location businesses.
Quick answer
Choose Birdeye if you want one platform for reviews, listings, social media, messaging and surveys. Choose GetRating if you mainly want to ask every customer for a review with a QR code or link, self-serve in minutes, with published prices from €0.
Choose Birdeye instead if
- You need listings management and social media tools in the same product
- You want a shared messaging inbox and webchat alongside reviews
- You prefer a sales-led setup with onboarding from the vendor
Choose GetRating if
- Review collection is the job and you don't need listings or social tools
- You want unlimited locations on one plan (Growth, €49/month)
- You want to sign up and go live without a sales call
Key differences
| Topic | GetRating | Birdeye |
|---|---|---|
| Scope | Review collection: QR codes, short links, rating routing, private feedback, campaigns and rating tracking. | Broad customer-experience suite covering reviews, listings, social, messaging and surveys. |
| Setup | Self-serve. Add a location and review link, then download the QR code. | Typically starts with a demo and vendor onboarding. |
| Pricing | Free plan, Growth €49/month with unlimited locations, Business €99/month. | Check Birdeye's website or sales team for current pricing. |
Birdeye descriptions are based on its public positioning and may change. Check Birdeye's website for current features and pricing.
What GetRating includes
- QR code and short link per location
- Rating routing per star level
- Split mode
- Links mode
- A/B split mode
- Private feedback form with email alerts
- Review pages in 49 languages
- Embeddable review widget and public review page
- Webhooks, Slack alerts, REST API and Zapier endpoints
- Unlimited locations and reviews (Growth and Business)
- Email review campaigns (Growth and Business)
- Custom branding (Growth and Business)
- Google rating tracking (Growth and Business)
- Team seats (Growth and Business)
- SMS review campaigns (Business)
- Reply to Google, Trustpilot and Facebook reviews (Business)
- Competitor tracking (Business)
- Reply to private feedback (Business)
What Birdeye offers that GetRating does not
- Listings management
- Social media management
- Messaging inbox and webchat
- Surveys
Switching from Birdeye to GetRating
- Create a free GetRating account and add your first location.
- Paste the review links you want to use (Google, Facebook, Trustpilot or any URL) and pick a review mode.
- Download the QR code or copy the short link and replace the old review request on receipts, counters, emails and SMS.
- Keep your existing reviews where they are. GetRating does not move or import reviews from other platforms.
Does GetRating follow Google's review policy?
Yes, when used as designed. Google's policy forbids review gating: asking only customers who had a positive experience for a review, or discouraging negative reviews. GetRating asks every customer, and every customer is offered your public review links. Its routing spreads customers across review sites, for example a 50/50 split between Google and Trustpilot or a different site per star level, so you build reviews in more than one place. In 5-star mode, customers who pick 1–3 stars also see a private feedback form, but always together with your public review links, never instead of them. GetRating never creates, edits or removes reviews on any platform.
What is review gating?Try GetRating free
Free plan for 1 location. Growth €49/month, Business €99/month.