GetRating vs Yotpo
GetRating is review collection software for local businesses: a QR code and short link per location that asks every customer for a rating and sends them to the review sites you choose. Yotpo is an e-commerce marketing suite with product reviews, user-generated content, loyalty and SMS marketing for online stores.
Quick answer
Choose Yotpo if you run an online store and want product reviews on product pages plus loyalty and SMS marketing. Choose GetRating if you run a local business and want customers to review you on Google and other sites.
Choose Yotpo instead if
- You need product-level reviews displayed on your store's product pages
- You want loyalty, referrals and SMS marketing for an online store
- Your store runs on a supported e-commerce platform
Choose GetRating if
- You have physical locations and want Google reviews
- You want QR codes for in-person visits
- You don't need product-page reviews
Key differences
| Topic | GetRating | Yotpo |
|---|---|---|
| Type of review | Business reviews on Google, Facebook, Trustpilot and other sites. | Product reviews displayed on your online store. |
| Who it is for | Local businesses with locations: restaurants, salons, clinics, shops. | Online stores and e-commerce brands. |
| Pricing | Free plan, Growth €49/month, Business €99/month. | Check Yotpo's website for current plans. |
Yotpo descriptions are based on its public positioning and may change. Check Yotpo's website for current features and pricing.
What GetRating includes
- QR code and short link per location
- Rating routing per star level
- Split mode
- Links mode
- A/B split mode
- Private feedback form with email alerts
- Review pages in 49 languages
- Embeddable review widget and public review page
- Webhooks, Slack alerts, REST API and Zapier endpoints
- Unlimited locations and reviews (Growth and Business)
- Email review campaigns (Growth and Business)
- Custom branding (Growth and Business)
- Google rating tracking (Growth and Business)
- Team seats (Growth and Business)
- SMS review campaigns (Business)
- Reply to Google, Trustpilot and Facebook reviews (Business)
- Competitor tracking (Business)
- Reply to private feedback (Business)
What Yotpo offers that GetRating does not
- On-site product reviews
- Loyalty and referrals
- SMS marketing for stores
Switching from Yotpo to GetRating
- Create a free GetRating account and add your first location.
- Paste the review links you want to use (Google, Facebook, Trustpilot or any URL) and pick a review mode.
- Download the QR code or copy the short link and replace the old review request on receipts, counters, emails and SMS.
- Keep your existing reviews where they are. GetRating does not move or import reviews from other platforms.
Does GetRating follow Google's review policy?
Yes, when used as designed. Google's policy forbids review gating: asking only customers who had a positive experience for a review, or discouraging negative reviews. GetRating asks every customer, and every customer is offered your public review links. Its routing spreads customers across review sites, for example a 50/50 split between Google and Trustpilot or a different site per star level, so you build reviews in more than one place. In 5-star mode, customers who pick 1–3 stars also see a private feedback form, but always together with your public review links, never instead of them. GetRating never creates, edits or removes reviews on any platform.
What is review gating?Try GetRating free
Free plan for 1 location. Growth €49/month, Business €99/month.