GetRating for salons, barbers and spas
Salons and spas use GetRating to ask every client for a review after the appointment: a QR code at reception, or the short link in the booking follow-up message. Clients tap a star rating and are offered your Google review page, and can also send private feedback.
Best for, and not best for, hair salons, barbers, nail studios and spas
Best for
- Independent salons, barbers and spas that rely on Google Maps for new clients
- Chains with several studios that want one dashboard
- Owners who want branded review pages without a design project
Not the best fit
- Salons whose booking system already sends review requests you are happy with; clients would be asked twice
- Businesses that need booking, payments or a client app; GetRating does not do those
When to ask
At checkout, or in the appointment follow-up message.
Ask every customer at the same moment. Google does not allow asking only the customers you expect to be happy, and GetRating offers every customer your public review links.
How to set it up
- Create a location for the salon and paste your Google review link.
- Place the QR code at reception and at the mirror stations.
- Paste the short link into your booking system's follow-up message, if it lets you edit that text.
- On Growth, add your logo and colours so the review page looks like your salon.
- Create a tracking link for the booking message and another for the reception QR code to see which one brings more reviews.
Step-by-step help: getting started, QR codes and review links and review modes.
Features that matter here
| Feature | Plan | Why it helps |
|---|---|---|
| QR code and short link per location | All plans | Works at reception and in any message. |
| Private feedback form with email alerts | All plans | A client can tell you about a problem with a treatment directly. |
| Custom branding | Growth and Business | Your logo and colours on the review page. |
| Team seats | Growth and Business | Stylists or managers get their own logins. |
Which plan: Growth, if you want your own branding and team seats for stylists. A single salon that only uses the QR code can stay on Free. See pricing for current prices.
Keep in mind: If you use a booking system, check whether it already sends review requests so customers are not asked twice.
What to measure
We do not publish customer results for hair salons, barbers, nail studios and spas yet, so this page makes no promises about rating changes. The dashboard shows the numbers to judge it yourself:
- Ratings and review-site clicks per week
- Visits and review-site clicks per tracking link (reception code versus booking message)
- Private feedback about specific services or staff
Review request templates for this use case
- Beauty & Spa Post-Appointment (email): For salons, spas, and beauty professionals. Warm and appreciative tone.
- Beauty Salon Chair Script (in-person): What stylists and beauticians can say while the client is admiring the result.
Frequently asked questions
Can I put my salon's logo on the review page?
Yes, on Growth and Business. Custom branding shows your logo and brand colour on the page customers see.
Does GetRating connect to my booking system?
There is no built-in booking-system integration. You can paste the short link into your booking system's messages, or use webhooks and the Zapier endpoints to connect other tools.