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Review Request Templates

Copy-paste templates that get more 5-star reviews. Email, SMS, WhatsApp, and in-person scripts.

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Showing 31 templates

EMAILAUTOMOTIVE
For auto repair shops, dealerships, and car service providers.

Hi [Customer Name], We hope your [Vehicle Make/Model] is running smoothly after your recent [service type] at [Shop Name]. If you were happy with the work, we'd really appreciate a quick review — it helps other drivers find a mechanic they can trust: [Review Link] If anything doesn't feel right with your vehicle, give us a call at [Phone Number] and we'll make it right. Drive safe! The [Shop Name] Team

EMAILBEAUTY
For salons, spas, and beauty professionals. Warm and appreciative tone.

Hi [Customer Name], We hope you're loving your [service — e.g., new look, treatment, etc.]! It was a pleasure having you in the chair today. If you have a moment, a quick review would mean so much to us: [Review Link] Your words help other people find their next favorite [salon/spa/stylist]. See you next time! [Stylist/Therapist Name] [Business Name]

EMAILHEALTHCARE
HIPAA-conscious template for clinics, dentists, and healthcare providers. Professional and caring.

Dear [Patient Name], Thank you for visiting [Practice Name]. We hope your experience was positive and that you're feeling well. Your feedback is important to us and helps other patients feel confident choosing our practice. If you have a moment, we'd greatly appreciate a review: [Review Link] If you have any concerns about your visit or care, please don't hesitate to contact us directly at [Phone Number]. Best regards, [Doctor/Practice Name]

EMAIL
A warm, personal email that references the specific service or product. Higher response rate.

Hi [Customer Name], I wanted to personally thank you for visiting us on [Date]. I hope [specific service/product] met your expectations. If you have a moment, we'd really appreciate a quick review. It only takes about 30 seconds and makes a huge difference for our small business: [Review Link] And if anything wasn't perfect, I'd love to hear about it directly — just reply to this email. Warm regards, [Your Name] [Business Name]

EMAILPROFESSIONAL
For accountants, lawyers, consultants, and other professional service providers.

Hi [Client Name], Now that we've wrapped up [project/service description], I wanted to check in and make sure everything met your expectations. If you're satisfied with the results, a brief review would be incredibly helpful for our firm: [Review Link] As always, we're here if you need anything else. Don't hesitate to reach out. Best regards, [Your Name] [Firm Name]

EMAILREAL_ESTATE
For real estate agents after a successful closing. Professional and celebratory.

Hi [Customer Name], Congratulations again on [buying/selling] your home! It was truly a pleasure working with you through this journey. As you settle in, I have a small request — if you felt well taken care of during the process, would you mind sharing your experience in a quick review? [Review Link] Your recommendation means a lot and helps other [buyers/sellers] find the right agent. Wishing you all the best in your new chapter! [Agent Name] [Brokerage Name]

EMAILRESTAURANT
Tailored for restaurants — references the dining experience and invites a review.

Hi [Customer Name], Thank you for dining with us at [Restaurant Name]! We hope you enjoyed your meal. Your feedback helps other food lovers discover us and helps our chefs and team keep raising the bar. Would you mind leaving a quick review? [Review Link] We'd love to welcome you back soon. As a thank you, here's [optional: discount/offer] on your next visit. Bon appétit, The [Restaurant Name] Team

EMAILRETAIL
For retail stores — online or in-person. References the product they bought.

Hi [Customer Name], We hope you're enjoying your new [Product Name]! Thank you for shopping with [Store Name]. If you have a moment, we'd love for you to share your experience: [Review Link] Your review helps other shoppers make great choices and means the world to our team. Happy shopping! [Store Name]

EMAIL
End-of-year or seasonal thank you that includes a review request. Great for Q4.

Hi [Customer Name], As [year/season] comes to a close, we wanted to take a moment to thank you for being a valued customer of [Business Name]. This year has been incredible thanks to customers like you. If you've enjoyed working with us, a quick review would be the best way to end the year: [Review Link] Wishing you a wonderful [holiday/season] ahead! Warmly, The [Business Name] Team

EMAIL
Minimal text, maximum clarity. For customers who prefer brevity.

Hi [Customer Name], How did we do? We'd love your honest feedback: [Review Link] Thanks! [Business Name]

EMAIL
A friendly, short email to send right after a purchase or service. Works for any business.

Hi [Customer Name], Thank you for choosing [Business Name]! We hope you had a great experience. Would you take 30 seconds to share your feedback? Your review helps other customers find us and helps us keep improving. [Review Link] Thanks so much, [Your Name] [Business Name]

EMAIL
Leads with gratitude before asking for a review. Non-pushy tone that works well for service businesses.

Hi [Customer Name], We just wanted to say thank you for trusting us with [service/product]. Your support means the world to us. If you're happy with your experience, sharing a quick review would be an incredible way to help us grow: [Review Link] It takes less than a minute and helps other people discover [Business Name]. Thank you again! [Your Name]

EMAIL
Appeals to the customer's desire to help. Works especially well for small businesses.

Hi [Customer Name], As a small business, every review makes a real difference for us. We don't have a big marketing budget — we grow through word of mouth from customers like you. If you had a positive experience, sharing it would genuinely help: [Review Link] Thank you for supporting local business! [Your Name] [Business Name]

EMAIL
Gentle second attempt for customers who didn't review after the first ask.

Hi [Customer Name], A little while ago we asked for your feedback on [Business Name], and we understand — life gets busy! If you still have a moment, we'd genuinely appreciate hearing from you: [Review Link] No worries if not. We're just grateful to have you as a customer. Thanks! [Business Name]

EMAIL
Celebrate a milestone with the customer and ask for a review. Great for recurring services.

Hi [Customer Name], Can you believe it's already been [X months/years] since you started with [Business Name]? Time flies! We've loved being part of your journey, and we'd be thrilled if you could share your experience with others: [Review Link] Your honest feedback helps us improve and helps others make confident decisions. Here's to many more [months/years] together! [Your Name]

EMAIL
Shows how many reviews you already have and invites the customer to join. Creates momentum.

Hi [Customer Name], Did you know that [X] customers have already shared their experience with [Business Name]? We'd love for you to be the next one! Leaving a review takes just 30 seconds: [Review Link] Your feedback helps us maintain the high standards our customers love. Thank you! [Business Name]

EMAIL
Frames the review as feedback/survey. Feels less like a marketing ask.

Hi [Customer Name], We have just one question: how was your experience with [Business Name]? Your answer helps us understand what we're doing right and where we can improve. Share your thoughts here (takes 30 seconds): [Review Link] Thanks for helping us get better! [Business Name]

SMSHEALTHCARE
Combine an appointment follow-up with a review request. Two birds, one SMS.

Hi [Patient Name], thanks for your visit to [Practice Name] today. We hope everything went well! If you have a moment, your feedback helps us a lot: [Review Link]

SMS
A warm SMS sent a day after the visit. Feels personal, not automated.

Hey [Customer Name], it's [Your Name] from [Business Name]. Hope everything's going well! If you had a good experience, a quick review would mean a lot: [Review Link] Thanks! 😊

SMS
A polite follow-up SMS for customers who didn't respond to the first request.

Hi [Customer Name], just a gentle reminder from [Business Name]. We'd love to hear how your experience was: [Review Link] No pressure — we appreciate you either way!

SMS
Short and direct SMS for post-service review requests. Under 160 characters.

Hi [Customer Name]! Thanks for choosing [Business Name]. Got 30 seconds? We'd love your feedback: [Review Link]

SMSRESTAURANT
Quick SMS for restaurants to send after a meal. Warm and short.

Thanks for dining at [Restaurant Name], [Customer Name]! We hope you loved it. A quick review would make our day: [Review Link]

SMS
For service businesses — sent right after job completion. Strike while the iron is hot.

Hi [Customer Name], your [service] is complete! If you're happy with the work, a review would really help us: [Review Link] — [Business Name]

WHATSAPP
For businesses that can share a photo of the work done. Great for trades, beauty, auto.

Hi [Customer Name]! Here's a photo of [the completed work/your new look/your car]. Hope you love it! If you're happy, a quick review would be amazing: [Review Link] Thanks for trusting us! 🌟

WHATSAPPRESTAURANT
Casual WhatsApp message for restaurant guests. Works well sent same evening.

Hey [Customer Name]! 🍽️ Thanks for joining us at [Restaurant Name] today! We hope the food and service hit the spot. If you enjoyed it, we'd love a quick review: [Review Link] Can't wait to have you back! 😊

WHATSAPP
Casual WhatsApp message for asking reviews. Conversational and friendly.

Hey [Customer Name]! 👋 Thanks for choosing [Business Name]. We really hope you had a great experience! Would you mind leaving us a quick review? It only takes a moment and really helps us out: [Review Link] Thanks so much! 🙏

IN_PERSON
For service providers — what to say right after finishing the job.

"I'm glad everything turned out well! If you have a moment, we'd love for you to leave us a quick review. I can text you the link right now if you'd like — or there's a QR code here." [Show QR code or offer to send the link via text] "It really helps other people find us, and we genuinely appreciate it."

IN_PERSON
What to say when a customer is paying or checking out. Natural and non-pushy.

"Thanks so much for coming in! If you had a good experience, we'd really appreciate a review. You can just scan this QR code — it takes about 30 seconds." [Point to QR code or hand them a card with the review link] "No pressure at all — we just appreciate your honest feedback."

IN_PERSONBEAUTY
What stylists and beauticians can say while the client is admiring the result.

"You look amazing! I'm really happy with how it turned out. If you love it too, we have a QR code at the front desk — a quick review helps other people find us and it would mean a lot." [Point to QR code at reception area] "And don't forget to take a selfie! We'd love if you tagged us too."

IN_PERSONRESTAURANT
What servers can say at the end of a meal. Friendly and casual.

"I'm so glad you enjoyed your meal! If you have a second, we'd love a quick review — there's a QR code right on the table. It takes less than a minute and really helps our restaurant." [Gesture to the QR code on the table tent or receipt] "Either way, thanks for dining with us and we hope to see you again soon!"

IN_PERSONPROFESSIONAL
For when you're walking a customer to the door or wrapping up a consultation.

"It was great working with you on this. If you felt we did a good job, it would mean a lot if you could share a quick review. I'll send you a link after this — it's super quick." [Send the review link via email or text within 5 minutes] "And of course, if anything comes up, don't hesitate to reach out."

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