GetRating for multi-location businesses and agencies
Chains and agencies use GetRating to run review collection for many locations from one account. Growth and Business include unlimited locations, each with its own QR code, short link and analytics, plus team roles, webhooks, Slack alerts and an API.
Best for, and not best for, chains, franchises and marketing agencies that manage several locations
Best for
- Chains and franchises with many locations that want one dashboard and one price
- Agencies that run review collection for local clients
Not the best fit
- Agencies that need a white-label product; a 'Powered by GetRating' badge stays on public review pages
- Enterprises that need SAML single sign-on, SCIM or a security certification such as SOC 2
When to ask
Wherever each location meets its customers.
Ask every customer at the same moment. Google does not allow asking only the customers you expect to be happy, and GetRating offers every customer your public review links.
How to set it up
- Add every location with its own review links; each gets its own QR code and short link.
- Invite managers with admin or member roles instead of sharing one login.
- Post low-rating and new-feedback alerts to a Slack channel per region, or send them to your own systems with webhooks.
- Compare locations in the analytics dashboard and follow up where ratings drop.
Step-by-step help: getting started, QR codes and review links and review modes.
Features that matter here
| Feature | Plan | Why it helps |
|---|---|---|
| Unlimited locations | Growth and Business | No per-location price. |
| Team seats | Growth and Business | Growth 3 seats, Business 5, extra seats available. |
| Webhooks, Slack alerts, REST API and Zapier endpoints | All plans | Feedback flows into existing tools. |
| Competitor tracking | Business | Track up to 3 competitors. |
Which plan: Growth for unlimited locations and 3 seats. Business for 5 seats, SMS, review replies and competitor tracking. See pricing for current prices.
Keep in mind: GetRating is not white-label. A 'Powered by GetRating' badge stays on public review pages.
What to measure
We do not publish customer results for chains, franchises and marketing agencies that manage several locations yet, so this page makes no promises about rating changes. The dashboard shows the numbers to judge it yourself:
- Ratings and scans per location
- Alert and webhook delivery logs
- Seat usage per team
Review request templates for this use case
- Professional Services Completion Email (email): For accountants, lawyers, consultants, and other professional service providers.
- The Warm Handoff Script (in-person): For when you're walking a customer to the door or wrapping up a consultation.
Frequently asked questions
Is there a per-location price?
No. Growth and Business include unlimited locations for one monthly price. The Free plan covers 1 location.
Can agencies white-label GetRating?
No. A 'Powered by GetRating' badge stays on public review pages, and there is no reseller dashboard.