Analytics Dashboard
The analytics dashboard gives you a clear picture of how your review collection is performing. Track scans, reviews, ratings, and feedback trends across all your locations.
Dashboard overview
The main dashboard shows key metrics at a glance: total QR scans, reviews sent to Google, private feedback received, and your average star rating. Use the date picker to filter by time period.
Review trends
The trends chart shows your review volume over time. Look for patterns — do you get more reviews on weekends? After a promotion? Use this data to optimize when and where you place your QR codes.
Rating distribution
See how your ratings break down across 1–5 stars. A healthy distribution has most ratings at 4–5 stars. If you're seeing a lot of 3-star ratings, it may be worth adjusting your threshold or investigating what's causing middling experiences.
Location comparison
If you manage multiple locations, compare their performance side by side. Identify top-performing locations and learn what they're doing differently. Spot underperforming locations early so you can take action.
Private feedback insights
Review the private feedback submitted by unhappy customers. Look for common themes — if multiple people mention slow service or a specific issue, that's a signal to investigate.
Use this feedback to make real operational improvements, not just reputation management.
Pro Tips
Check weekly
Set a weekly reminder to review your analytics. Small changes in review volume or ratings are easier to address early.
Look at the trends, not just the numbers
A dip in one week isn't cause for alarm. Focus on 30-day trends to understand the real trajectory of your review performance.
See your review performance clearly
Sign up free and start tracking your reviews, ratings, and feedback in one dashboard.