# GetRating

> Smart review routing platform that sends happy customers to Google and keeps unhappy feedback private — helping local businesses collect more 5-star reviews.

## What is GetRating?

GetRating solves a core problem for local businesses: unhappy customers are more motivated to leave reviews than happy ones, which skews Google ratings downward.

GetRating flips this with a star-rating gate. A customer scans a QR code or clicks a short link, taps a star rating (1-5 stars, no app required), and GetRating routes them automatically: 4-5 stars go directly to the business's Google review page, while 1-3 stars go to a private feedback form only the business owner sees. Setup takes under 2 minutes with no integrations, no IT support, and no staff training.

This is not against Google's guidelines. GetRating does not create fake reviews or suppress real ones. Every customer freely chooses to leave a review. Routing unhappy customers to a private channel is no different from asking them to speak to a manager first.

## Key Features

- **Smart review routing** — happy customers (4-5 stars) go to Google, unhappy ones (1-3 stars) stay private
- **QR code generation** — print-ready QR codes for every business location
- **Short links** — custom URLs for review requests via receipt, email, or SMS
- **Multi-platform support** — route reviews to Google, Facebook, Yelp, Trustpilot, TripAdvisor, or any custom URL
- **Private feedback capture** — instant email alerts when a customer leaves private feedback
- **Multi-location dashboard** — manage all locations from a single interface
- **Review analytics** — track review count, average rating, and public conversion rate over time
- **Google rating tracking** — automatic monitoring of your Google rating trend week over week
- **Competitor tracking** — monitor up to 3 competitor Google ratings daily (Business plan)
- **17 languages** — English, Norwegian, Swedish, Danish, Finnish, German, French, Spanish, Italian, Dutch, Polish, Portuguese, Czech, Greek, Hungarian, Romanian, Bulgarian
- **Localized landing pages** — 80+ country-specific pages

## Pricing

- **Free**: 1 location, 15 review interactions per month
- **Growth** (from EUR 29/month): Unlimited locations, unlimited reviews
- **Business** (from EUR 99/month): Everything in Growth plus competitor tracking and advanced features

No contracts. No setup fees. Cancel anytime.

## Use Cases

- Restaurants and cafes wanting more 5-star Google reviews
- Salons, spas, and barbershops managing their online reputation
- Auto repair shops and car dealerships
- Medical clinics, dental practices, and physiotherapy studios
- Hotels and accommodation providers
- Gyms and fitness studios
- Retail shops
- Franchises and multi-location chains

## FAQ

**What is GetRating?**
GetRating is a smart review routing platform for local businesses. It uses a star-rating gate to send happy customers (4-5 stars) to Google and other public review platforms, while sending unhappy customers (1-3 stars) to a private feedback form that only the business owner can see.

**Is GetRating against Google's guidelines?**
No. GetRating does not create fake reviews or suppress real ones. Every customer freely chooses to leave a review. Google encourages businesses to request reviews — they only prohibit incentivizing or filtering them, which GetRating does not do.

**How does review routing work?**
When a customer scans your QR code, they see a star rating prompt. 4-5 star selections redirect to your Google review page. 1-3 star selections redirect to a private feedback form only you can see.

**How long does setup take?**
Under 2 minutes. Sign up, paste your Google review link, download your QR code, and put it on your counter.

**Do customers need to download an app?**
No. Customers scan the QR code, tap a star rating, and are done in under 5 seconds — no app download, no account creation.

**Can I use GetRating for multiple locations?**
Yes. Growth and Business plans support unlimited locations, each with its own QR code and review link, managed from a single dashboard.

**What results do businesses report?**
Average Google rating improvements of 0.5-1.0 stars within 6-12 weeks. 70-80% of happy customers complete a public Google review. Most private complaints resolved before becoming public reviews.

## Free Tools

- [Google Review Link Generator](https://getrating.co/free-tools/google-review-link-generator) — Create a direct link to any Google Business Profile review page, free, no signup
- [Review Request Templates](https://getrating.co/free-tools/review-request-templates) — Pre-written email and SMS templates for requesting reviews

## Links

- Homepage: https://getrating.co
- Pricing: https://getrating.co/pricing
- About: https://getrating.co/about
- Blog: https://getrating.co/blog
- Support: https://getrating.co/support
- Free Tools: https://getrating.co/free-tools
- Compare: https://getrating.co/compare
- How to Collect Reviews: https://getrating.co/how-to-collect
- Partner Directory: https://getrating.co/partners
- Privacy Policy: https://getrating.co/privacy
- Terms of Service: https://getrating.co/terms
- Contact: support@getrating.co

## Company

GetRating is a product of Getia AS (Org. nr: 926 610 198), based in Oslo, Norway.
Address: Mollergata 6, 0179 Oslo, Norway.
Parent company website: https://getia.no